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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylie Cruzz

January 15, 2026

5  out of  5
rating by Kylie Cruzz
"Jocelyne was very kind and helpful. Thanks for everything."
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Keith Brown

January 15, 2026

5  out of  5
rating by Keith Brown
"I just want to Thank my State Farm Agent and The Entire Office for their Excellent and Tireless help and Support for All my Needs."
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Brenda Lopez

January 13, 2026

5  out of  5
rating by Brenda Lopez
"Great service 20 plus years with Statefarm , Jocelyne Mancha she’s very communicative and always helping me with all my questions."
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Mayra

January 13, 2026

5  out of  5
rating by Mayra
"The whole team has always given outstanding customer service. Always helpful when needing my policy updated/changed. I would recommend Mr. Valdez’s State Farm team."
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Clemente Hernandez

January 11, 2026

5  out of  5
rating by Clemente Hernandez
"Great customer service! Jocelyne & her team are the best. Will recommend to everybody! Thank y’all again"
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Madeleyme Cardenas

January 8, 2026

5  out of  5
rating by Madeleyme Cardenas
"Amazing customer service. When I call I always get a quick response."
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Marlene Martinez

January 8, 2026

5  out of  5
rating by Marlene Martinez
"Jocelyne Mancha has been exceptional with my car insurance needs. She is knowledgeable, patient, and truly committed to helping her clients understand their options. She took the time to explain every detail clearly and made the entire process smooth and stress‑free. Her professionalism and friendly attitude made a big difference. I highly recommend Jocelyne to anyone looking for reliable, attentive, and trustworthy insurance support."
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Gabriela Perez Lopez

January 7, 2026

5  out of  5
rating by Gabriela Perez Lopez
"Great service, friendly staff, and a smooth process.😊"
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L

January 7, 2026

5  out of  5
rating by L
"Jocelyn was great she helped me out in a timely manner."
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Debra Largent

January 3, 2026

1  out of  5
rating by Debra Largent
"Absolutely HORRIBLE!! My elderly Father has been with State Farm for over 50 years and started out with Bob Meadows who was wonderful. Many years ago he was transferred to Armando Valdez. My Dad does not drive and not been on policy for 6 years. Most recently I removed my elderly Mom as she does not drive. They have a 2002 Grand Marquis that is only driven a few miles a month by me so battery does not die. Upon inquiring about reduction due to this, was told monthly rate would be decreased. Tonight received new policy info which increased by $28 monthly. It takes at least 3-4 days for a response and that's after I send a follow-up email. So happy to report I will NEVER be with State Farm again!!!!!!!!!!!!!!"
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Neri Navarrete

December 23, 2025

5  out of  5
rating by Neri Navarrete
"great experience i was confused about the whole thing because i’m a first time renter on a apartment and she helped me understand everything i needed to know"
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N H

December 3, 2025

5  out of  5
rating by N H
"I’ve been with the Armando Valdez team for over 10 years and have never been disappointed. I’ve used them for everything from renters to car insurance, and Jocelyne (and the rest of the team) have always been a pleasure to work with. They are very prompt and professional, and ensure that any questions or issues I have are resolved quickly."
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Ramon Acuña

September 26, 2025

5  out of  5
rating by Ramon Acuña
"Excelente servicio. Gracias Yoselin."
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Magali Izaguirre

September 25, 2025

5  out of  5
rating by Magali Izaguirre
"Jocelyne has very professional & helped get us a better rate on our insurance ! Excellent service"
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wam services

September 25, 2025

5  out of  5
rating by wam services
"Jocelyne help me to lower my monthly payment thank you almost 10 years with Armando Valdez"
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Virginia Allen

July 12, 2025

1  out of  5
rating by Virginia Allen
"I’ve been with State Farm under Armando Valdes’ agency for over four years, and I honestly don’t know why I stayed so long. My premium jumped from $217 to $296 without notice — no calls, no emails, no explanation. This seems to be a pattern. Every time they renew, they don’t communicate, and when you ask questions, you get attitude like they’re doing you a favor. Customer service is poor, and loyalty clearly doesn’t matter here. I’m finally looking for new insurance. Be cautious before choosing this agency"
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Marita Tamarindo

June 19, 2025

5  out of  5
rating by Marita Tamarindo
"Jocelyne was very professional, helpful and patient with me while adding and changing my insurance policies. Definitely recommend for anyone needing quote and or insurance."
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BIlAL AKBARI

June 18, 2025

5  out of  5
rating by BIlAL AKBARI
"Very helpful easy to pick up insurance plan"
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Rodney G

May 21, 2025

5  out of  5
rating by Rodney G
"The process of getting the insurance went very smoothly. Also understood everything Jocelyn explained to me."
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Guillermo Ortiz

April 22, 2025

1  out of  5
rating by Guillermo Ortiz
"State Farm insurance is the worst. They sell your information and they put you on calling lists. You never get any peace. I have asked them to remove me from their list multiple times I now have to change my phone number."
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Cassandra Spade

April 21, 2025

5  out of  5
rating by Cassandra Spade
"Wanted to combine my "Automobile & Home" insurance. So, we decided to go with State Farm... added car to home insurance. We had already investigated and received a quote, the previous month... The agent did such a great job!!! Thank you Ms. J...."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Greg Jonason

April 1, 2025

5  out of  5
rating by Greg Jonason
"Prompt and helpful service. Highly recommend!"
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Gabriel

March 31, 2025

5  out of  5
rating by Gabriel
"Got a relatively cheap liability insurance deal considering my age and situation, very helpful!"
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Aaron Hernandez

March 26, 2025

5  out of  5
rating by Aaron Hernandez
"I had a great experience working with Jocelyne at State Farm. She was professional, knowledgeable, and took the time to explain my options clearly. Her friendly and helpful attitude made the process easy and stress-free. I highly recommend her for anyone looking for excellent insurance service!"
We responded:
"We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abel Negrete

March 25, 2025

5  out of  5
rating by Abel Negrete
"Exelente servisio😁👌👌👍"
We responded:
"Gracias Sr. Negrete"